Merry Christmas and a Happy New Year

from all of us at Healthwatch Devon

We would like to wish you a very Merry Christmas and a Happy New Year. Thank you to everyone who has shared their feedback with us and have supported Healthwatch this year!

Please note: our contact centre is closed from 4pm on Monday 23rd December 2024 and reopening 10am on Monday 6th January 2025. We look forward to seeing you in the New Year!

Remember to have your say on the NHS

The NHS in Devon has launched local engagement around the 10 Year Health Plan, which runs in parallel with the national Change NHS campaign. All Devon residents are being invited to share their experiences, views and ideas for improving the NHS.

People are being encouraged to fill in the local survey even if they have already completed the national one, to ensure that local insights are used to improve local services.

There is a dedicated webpage available with further information which will include details about engagement events happening across the county and online where Healthwatch in Devon, Plymouth and Torbay will be independently chairing a series of workshops.

We are also supporting this engagement by offering people who are unable to submit their feedback online the chance to do it over the phone for free. People can access this support by calling us on Freephone 0800 520 0640 (during opening times).

Get the help you need this winter

Choosing the right service when you are unwell or injured helps you to get the care you need as soon as possible. It also reduces pressure on emergency services, freeing them up to help those who need it most.

Life-threatening emergencies call 999

Call 999 and attend the Emergency Department in a medical emergency, when someone is seriously ill or injured and their life is at risk.

Non-life-threatening emergencies go online to 111 or call 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. It is available 24 hours a day, 7 days a week.

GP opening hours

Be sure to check your local GP opening hours over this Christmas break. Check the times here

Don't forget to share your feedback!

If you've used a health or social care service this winter, share your experiences with us!

No matter how big or small the issue, we want to hear your story. Together we can help make care better for everyone.

Review a service on our website, or call us for free on 0800 520 0640. Email us at info@hwdpt.org